Our story
We ran the phones long before we automated them.
Telpro started as a small San Diego call center. Twenty years of answering, qualifying and following up by hand is exactly why our A.I. agents sound like they know what they are doing.
How we got here
From dial lists to A.I. agents
Telpro was founded in San Diego, California by owner Daniel Delaney. It began as a small business offering call center services, CRM integrations and telemarketing to insurance agencies and payment processing companies — and has since expanded across virtually every industry that lives and dies by its inbound phone line.
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The start
A small San Diego call center
Daniel Delaney founded Telpro in San Diego, California as a call center and telemarketing operation serving insurance agencies and payment processing businesses. Real agents, real dial lists, real quotas.
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Next
CRM integrations became the product
Clients did not just need calls made — they needed the results to land somewhere. We started migrating CRMs, wiring dialers to pipelines and automating the follow-up nobody had time for.
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Then
Beyond insurance and payments
Word travelled. Home services, real estate, legal, medical, lending and IT firms came with the same problem in a different costume: the phone rings, nobody picks up, the lead goes to a competitor.
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Today
Telpro A.I. Voice Agents
Conversational A.I. finally got fast enough and natural enough to do the job properly. We rebuilt everything we knew about phone operations into A.I. agents that answer, qualify, book and sync — 24/7, for every industry.
Our mission
Make sure no business ever loses a customer because nobody picked up the phone — and make the technology that prevents it affordable enough for a two-truck operation, not just an enterprise.
Daniel DelaneyFounder & Owner, Telpro — San Diego, California
- Coverage, every day of the year
- 24/7Coverage, every day of the year
- Average response latency
- <600msAverage response latency
- Calls sent to voicemail
- 0Calls sent to voicemail
- Typical time to go live
- 10 daysTypical time to go live
Why now
How A.I. changed the way phone systems work
Automated phone systems have existed for forty years. Almost all of them were terrible. Five things changed at once — and together they turned the phone from a cost centre back into a channel.
Latency stopped being the giveaway
Early voice bots left a full second of dead air before every reply. Modern streaming models respond in well under 600 milliseconds — inside the natural gap of human conversation, so callers stop noticing.
Phone trees died with intent detection
"Press 1 for sales" existed because software could not understand a sentence. It can now. Callers say what they want in their own words and get routed correctly the first time.
Interruptions work like real calls
People talk over each other, change their minds and correct addresses mid-sentence. Agents that handle barge-in and self-correction feel like a person; ones that do not feel like a machine.
The call now writes itself into your systems
The real shift is not the voice — it is that every conversation ends as structured data: a contact, a booking, a transcript, a disposition and a next action, already in your CRM.
Capacity became elastic
Fifty simultaneous callers used to mean fifty seats. Now peak volume, seasonal surges and 2am emergencies are handled at the same quality as a quiet Tuesday.
Cost per conversation collapsed
What used to require a staffed shift, overtime and constant retraining now runs as predictable infrastructure — which is why the phone is finally worth answering every single time.
The old phone system asked your customer to adapt to your business hours, your menu tree and your staffing. The new one adapts to your customer. That is the whole difference.
What makes us different
Why clients pick Telpro over a voice-A.I. startup
Plenty of companies can spin up a voice agent. Far fewer have run a phone room, migrated a CRM, or been audited for how a call was recorded.
We ran the phones before we automated them
Telpro started as a call center and telemarketing operation. We know what a bad transfer sounds like, what a missed callback costs, and which questions actually qualify a lead — because we asked them by hand for years.
Regulated-industry fluency
We cut our teeth on insurance agencies and payment processors. Consent capture, DNC handling, disclosures, call recording law and data retention are part of the build, not an afterthought.
Integration-first, not voice-only
A voice agent that cannot write to your CRM is a novelty. Every Telpro deployment ships wired into your calendar, CRM and notification stack — with monitoring on every sync.
Senior people on your account
The voice engineer who scopes your call flows is the one who builds and tunes them. No handoff to a junior bench after signing.
Proven Results. Real Impact.
Businesses using Telpro A.I. Agents see faster response times, better call quality, seamless integrations, and lower costs across the board.
Fastest latency in the industry
No dropped calls or choppiness
A.I. in one stack
Best integration capabilities
Cheaper pricing for full voice-A.I. stacks
vs. the competition
Every industry
Built for Every Industry
Telpro A.I. Agents adapt to your business and your customers — the script, the questions and the calendar all change with you.
Home Services
Capture more jobs and schedule more appointments, including the storm-night calls nobody is awake for.
Medical & Dental
Handle patient calls, bookings and after-hours inquiries without adding front-desk headcount.
Legal
Qualify cases, screen out non-fits and book consultations 24/7 — the first responder wins the client.
Real Estate
Answer buyer and seller calls instantly, pre-qualify and book showings while the interest is hot.
Insurance
Confirm leads, provide policy information, take first-notice-of-loss details and route renewals.
Local Businesses
Never miss a call and grow your customer base, whether you are a salon, a shop or a two-truck operation.
Ready to grow?
Let's talk about
your phone line.
Tell us what your callers ask for and what gets missed today. We will tell you exactly what an A.I. agent would change.
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